We think we have an extensive understanding of the requirements for technology success. We add our
knowledge of the sociology of technology to our
extensive understanding of technology.
See the Futurepower Technology Support web
page. The manual is extensive, making it easy to
the depth of understanding necessary to know that
you want a relationship with us.
A technology leader must look for
opportunities to follow the lead of others. No
one person has all the best ideas. Only someone
who feels comfortable encouraging the best from
everyone will be fully successful in any shared
endeavor, not just with technology projects.
Many issues cannot be understood
without an understanding of human inner life.
Often, for example, people underestimate their
own abilities and need encouragement.
When young, we all
learn a huge amount about how the world works.
But that learning is affected by our surroundings. Someone whose parents owned
a business, for example, is likely to have an
easy acceptance of the enormous detail required
in running a business.
We call each element of the imperfect adjustment people make to the surrounding world a cultural element. Trying to understand
those elements in ourselves and the world around
us brings many clues that contribute to the
success of technology projects.
A good example of a cultural element is
avoidance of conflict. In many cases it is wise to avoid conflict if a
way can be found that has no shortcomings. Often, however, people learn
as children to avoid conflicts habitually. That may cause them as
adults to avoid conflicts that must be resolved to get the best results.
Here is an example:
It often happens that trying to explain a product reveals issues that need to be considered for a redesign.
We find that often companies
allow product confusion. For example, it is easy
for someone who has long been associated with a
product to underestimate the amount of technical
understanding necessary to using it.
Many people act as though they think that
professional communication is not important.
However, customer acceptance is dependent on ease of use, and ease of
use depends partly on how well the features of a product are
explained. |